Privacy Policy

Privacy Policy for TMD Grafix Sign Company

Effective Date: 01 October 2025

TMD Grafix Sign Company ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.tmdgrafix.co.uk contact us, or engage with our services.

Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name
• Project Details: Information you provide about signage needs, design preferences, or installation requirements
• Website Usage Data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools)
• Payment Information: If applicable, billing details for invoicing purposes

How We Use Your Information

We use your data to:

• Respond to enquiries and provide quotes
• Fulfill orders and deliver signage services
• Improve our website and customer experience
• Send updates, promotions, or newsletters (only if you opt-in)
• Comply with legal obligations

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. These may include:

• Essential Cookies: Necessary for site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used only with your consent to tailor advertising

You can manage cookie preferences through your browser settings.

Data Sharing and Security

We do not sell or rent your personal data. We may share it with trusted third parties (e.g., payment processors, delivery partners) only when necessary to provide our services.

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

International Transfers

If we transfer your data outside the UK or EU, we ensure it is protected by appropriate safeguards, such as standard contractual clauses.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing or request data portability
• Withdraw consent at any time (where applicable)

To exercise these rights, contact us at signs@tmdgrafix.co.uk 

Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from minors.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this policy or your data, please contact:

TMD Grafix Sign Company
The Workshop, G N Park Business Centre, Blakesley Hill, Towcester, NN12 8DP, Northamptonshire, United Kingdom

Email: signs@tmdgrafix.co.uk